In the days leading up to #WQD2018 we have been looking at trust as it relates to customers, supply chains and employees. In these there have been common themes identified: communication, transparency, being fair/ethical, giving trust to gain trust, and doing what we say we will do.
Read the latest news about Briggs and Forrester.
This week we are looking at ways you can save energy whilst at work. Here are 3 tips that could help reduce waste and save energy.
Following on from our previous articles on employee and customer trust, we asked Engineering Services National Supply Chain Manager, Gary Cole, to give us his thoughts on trust in the supply chain.
Does trust in construction exist?
A huge congratulations to the Briggs and Forrester team at our Birmingham office who have supported Rainbows Children’s Hospice for the second year running in 2018. Their fundraising efforts included Dress Down Friday’s, Birmingham half marathon, a charity football match and a charity Golf Day which raised an impressive £10,000! As a thank you Rainbows kindly put together a wonderful thank you video sharing the ways in which our donations make such a huge difference to the lives of those who use their service. Well done team!
Customers are essential – without them there simply is no business! Losing their trust potentially means losing their custom, or in some cases, the custom of others.
Trust is difficult to earn and all to easy to lose. It is easy to think of many examples of where customer trust has been lost. Company scandals and failings are regularly exposed and widely reported in the news - and construction is no different! The events of Grenfell Tower have put a sharper focus on the failings of the construction industry as a whole.
Trust is important in the workplace. Without trust it is difficult for an organisation to create the environment needed for an effective feedback culture to improve, and can so easily lead to a loss of moral and productivity. So what are some things that organisations should consider when looking to gain and maintain employees’ trust?
Establish and maintain integrity
This year in the lead up to World Quality Day 2018 we will be looking at the different ways that we can gain and maintain trust in the business with our employees, customers and supply chain. Daily articles will focus on each business stakeholders and question how quality management helps to maintain organisational trust.
The week will conclude with a WQD Breakfast Event for our staff to gain insights from everyone on how we can develop, maintain and improve trust as a business.
Briggs & Forrester Living are pleased to announce the recent launch of their new build housing division, as part of Briggs & Forrester Living.
Living Housing was established in January 2018 and achieved a £4m order book in the first 6 months of trading. They are currently focused on securing projects within a 50 mile radius of the Northampton Head Office, with plans for expansion in the future.
Briggs & Forrester Living have commenced on site at Chelsea Creek, London with St George Developments. Living have been awarded the design and build, mechanical, electrical and public health contract on Block F, the latest phase of the Chelsea Creek development.
Chelsea Creek combines contemporary city living with high specification luxury design. Its central London location means it’s within close proximity to shops, bars, restaurants and attractions.
CES have been selected as the new provider of mechanical and electrical planned preventative maintenance (PPM) services at a shopping Centre in Southend-On-Sea with a large managing agent, further strengthening CES’s position in the retail sector.
The Shopping Centre is fully tenanted and the contract includes the provision of mechanical and electrical services to all landlords and common areas.
The contract will be managed from our London office and the services will be delivered by the CES team of mobile engineers and specialist service partners.