Aftercare

Here at the Briggs & Forrester Group we recognise the importance of aftercare and defect management to our clients and end users.

Briggs & Forrester Group take a pragmatic approach with the intention of delivering above our clients’ expectations, whilst offering the levels of whole project efficiency.

Our companies have dedicated in house aftercare teams that manage any issues that arise for 12-24 months after practical completion. We believe that understanding the clients expectations and requirements is critical to ensuring we can prioritise effectively and provide the most effective aftercare proposal.

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We guarantee a smooth handover transition with the project team remaining the main point of contact, the development of commissioning and training plan and regular visits from our team in the months after practical completion. Our maintenance company Building Services Maintenance can also provide more permanent and in depth maintenance offerings with dedicated resident or mobile engineers depending on the level of service required.

Why choose us?

Our team are highly skilled and dedicated to providing you with the best possible service. We have over 75 years of experience in the industry and pride ourselves in catering our services to the specific needs to your sector.

Dedicated in house aftercare and commissioning teams
Our specialist teams manage any aftercare or defect requirements following practical completion.
Project specific commissioning and training plans
Our in house commissioning teams work with the end user and project team to create bespoke plans to ensure needs are met.
Capability to provide longer term maintenance contracts
Briggs & Forrester Building Services Maintenance can provide short and long term maintenance contracts to suit all your needs.